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ATTENTION JOB SEEKERS AND MOLINA APPLICANTS: FRAUD ALERT

Be aware that third parties posing as Molina Healthcare may be soliciting money from job seekers and extending offers to candidates who have not interviewed. Molina does not engage in these type of practices. If you have received an offer and have not been engaging with Molina Healthcare in an interview process, reach out to erc@molinahealthcare.com to validate the legitimacy of your offer. Please note that Molina has reported this activity to the appropriate law enforcement agencies for further investigation. If you feel you’ve been victimized, please report it to local law enforcement.

Community Connector (Remote in Southwest MS)

Molina Healthcare Natchez, Mississippi; Magnolia, Mississippi; Wesson, Mississippi; Roxie, Mississippi; Port Gibson, Mississippi; Summit, Mississippi; Brookhaven, Mississippi; Fayette, Mississippi; Byram, Mississippi; Crystal Springs, Mississippi Job ID 2029635
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Molina Healthcare is hiring for a Community Connector in the Southwestern Region of Mississippi. 

Our Community Connectors play an integral role in ensuring our members are connected to the resources they need to improve their lives and well-being. 

Community Connectors will handle all non-clinical inquiries and/or reach outs to our members.
This is a field-based role which requires community and home visits to our members.  You can expect to meet with members face to face approximately 35% (+/- ) of the time. A valid driver’s license and reliable vehicle is required. Molina will reimburse for all travel. 
You will work remotely from your home office the remaining time. 

Highly Qualified Candidates Will Have The Following Experience:

  • Background/experience in social services, social work, community engagement or any other type of work in which you’ve worked with vulnerable populations. 
  • Live in or near the following counties- Claiborne, Copiah, Jefferson, Franklin.  Other counties will be considered as well.
  • Geographical knowledge of the area (from Claiborne to Jefferson-Davis and Pike to Copiah).
  • In-depth knowledge of the resources available in these areas and willingness to learn and connect with additional resources.
  • Be a self-starter. Able to work both independently and also within the team. 
  • Excellent communication skills both verbal and written. 
  • Excellent computer skills. 
  • A passion for servicing the community in which you live. 

KNOWLEDGE/SKILLS/ABILITIES

  • Molina Healthcare Services (HCS) works with members, providers and multidisciplinary team members to assess, facilitate, plan and coordinate an integrated delivery of care across the continuum, including behavioral health and long-term care, for members with high need potential.  HCS staff work to ensure that patients progress toward desired outcomes with quality care that is medically appropriate and cost-effective based on the severity of illness and the site of service.
  • Serves as a community-based member advocate and resource, using knowledge of the community and resources available to engage and assist vulnerable members in managing their healthcare needs.
  • Collaborates with and supports the Healthcare Services team by providing non-clinical paraprofessional duties in the field, to include meeting with members in their homes, nursing homes, shelters, or doctor's offices, etc.
  • Empowers members by helping them navigate and maximize their health plan benefits.
  • Assistance may include  scheduling appointments with providers; arranging transportation for healthcare visits; getting prescriptions filled; and following up with members on missed appointments.
  • Assists members in accessing social services such as community-based resources for housing, food, employment, etc.
  • Provides outreach to locate and/or provide support for disconnected members with special needs.
  • Conducts research with available data to locate members Molina Healthcare has been unable to contact (e.g., reviewing internal databases, contacting member providers or caregivers, or travel to last known address or community resource locations such as homeless shelters, etc.)
  • Participates in ongoing or project-based activities that may require extensive member outreach (telephonically and/or face-to-face).
  • Guides members to maintain Medicaid eligibility and with other financial resources as appropriate.
  • Approximately 35% local travel may be required.  Reliable transportation required.

REQUIRED EDUCATION:  HS Diploma/GED
PREEFERRED EDUCATION: Associate degree in a health care related field (e.g., nutrition, counseling, social work).

REQUIRED EXPERIENCE:  Minimum 1 year experience working with underserved or special needs populations, with varied health, economic and educational circumstances. 
PREFERRED EXPERIENCE:

  • Bilingual based on community need.
  • Familiarity with healthcare systems a plus.
  • Knowledge of community-specific culture.
  • Experience with or knowledge of health care basics, community resources, social services, and/or health education.

REQUIRED LICENSE, CERTIFICATION, ASSOCIATION: Must have valid driver's license with good driving record and be able to drive within applicable state or locality with reliable transportation.

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Key Words: Community Connector, Nonclinical Case Manager, Care Manager, Community Engagement, Public Health, Healthcare, Health Care, Managed Care, MCO, Medicaid, Medicare, HEDIS, CAPHS, equity community health advisor, family advocate, advocacy, health educator, liaison, promoter, outreach worker, peer counselor, patient navigator, health interpreter, public health aide, community lead, community advocate, nonprofit, non-profit, social worker, case worker, housing counselor, human service worker, Navigator, Assistor, Connecter, Promotora, Marketing, managed care, MCO, member, market, screening, education, educating, 

Pay Range: $14.76 - $31.97 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

About Us

Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Job Type: Full Time Posting Date: 01/05/2025

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