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ATTENTION JOB SEEKERS AND MOLINA APPLICANTS: FRAUD ALERT

Be aware that third parties posing as Molina Healthcare may be soliciting money from job seekers and extending offers to candidates who have not interviewed. Molina does not engage in these type of practices. If you have received an offer and have not been engaging with Molina Healthcare in an interview process, reach out to erc@molinahealthcare.com to validate the legitimacy of your offer. Please note that Molina has reported this activity to the appropriate law enforcement agencies for further investigation. If you feel you’ve been victimized, please report it to local law enforcement.

Supv, Healthcare Services Operations Support (Pacific Hours 11:30AM to 8:30PM)

Molina Healthcare Arizona; Seattle, Washington; Iowa City, Iowa; Bowling Green, Kentucky; Covington, Kentucky; Albuquerque, New Mexico; Syracuse, New York; Green Bay, Wisconsin; San Antonio, Texas; Tucson, Arizona; St. Petersburg, Florida; Columbus, Georgia; Caldwell, Idaho; Idaho; Owensboro, Kentucky; Bellevue, Nebraska; Provo, Utah; Milwaukee, Wisconsin; Racine, Wisconsin; Houston, Texas; Nampa, Idaho; Washington; Omaha, Nebraska; Lincoln, Nebraska; Kearney, Nebraska; Vancouver, Washington; Cincinnati, Ohio; Akron, Ohio; Salt Lake City, Utah; Scottsdale, Arizona; Jacksonville, Florida; Savannah, Georgia; Florida; New York; Grand Island, Nebraska; New York, New York; West Valley City, Utah; Cleveland, Ohio; Columbus, Ohio; Kenosha, Wisconsin; Dallas, Texas; Austin, Texas; Fort Worth, Texas; Miami, Florida; Tampa, Florida; Idaho Falls, Idaho; Georgia; Kentucky; Michigan; New Mexico; Utah; Davenport, Iowa; Louisville, Kentucky; Grand Rapids, Michigan; Roswell, New Mexico; Rio Rancho, New Mexico; Tacoma, Washington; Yonkers, New York; Dayton, Ohio; Texas; Detroit, Michigan; Warren, Michigan; Las Cruces, New Mexico; Rochester, New York; Bellevue, Washington; Madison, Wisconsin; Chandler, Arizona; Macon, Georgia; Wisconsin; Iowa; Ohio; Cedar Rapids, Iowa; Ann Arbor, Michigan; Buffalo, New York; Layton, Utah; Spokane, Washington; Phoenix, Arizona; Mesa, Arizona; Augusta, Georgia; Boise, Idaho; Sioux City, Iowa; Lexington-Fayette, Kentucky; Sterling Heights, Michigan; Santa Fe, New Mexico; Orem, Utah; Orlando, Florida; Atlanta, Georgia; Meridian, Idaho; Des Moines, Iowa; Nebraska Job ID 2029817
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Work Schedule: Monday thru Friday 11:30AM to 8:30PM PACIFIC HOURS

Candidates who do not live in the Pacific Time Zone must work Pacific Hours. 

JOB DESCRIPTION

Job Summary

Molina Healthcare Services (HCS) works with members, providers and multidisciplinary team members to assess, facilitate, plan and coordinate an integrated delivery of care across the continuum, including behavioral health and long-term care, for members with high need potential. HCS staff work to ensure that patients progress toward desired outcomes with quality care that is medically appropriate and cost-effective based on the severity of illness and the site of service.

KNOWLEDGE/SKILLS/ABILITIES

  • Supervises operations support team members within Molina's Healthcare Services function, which may include Care Review, Case Management, and/or Correspondence Processors, as well as Member Location staff.
  • Works closely with members, providers, regulators, and Molina departments to resolve issues and concerns.
  • Researches and analyzes the workflow of the department and offers suggestions for improvement and/or changes to management; assists with the implementation of changes.
  • Conducts employee and team productivity/quality assurance checks and documents results for accuracy and time compliance.
  • Provides regular verbal and written feedback to staff regarding work well done and opportunities for improvement.
  • Assists in the development and implementation of internal desktop processes and procedures. 
  • Establishes and maintains positive and effective work relationships with coworkers, clients, members, providers, and customers.

JOB QUALIFICATIONS

Required Education

High School Diploma or equivalent GED                                                                                 

Required Experience

  • 2+ years’ experience in an administrative support role in healthcare, Medical Assistant
  • Strong communication skills
  • Strong analytic and problem-solving abilities                                                                                                        

Preferred Education

Associate's or bachelor’s degree

Preferred Experience

  • 1+ years of supervisory experience
  • 3+ years’ experience in an administrative support role in healthcare, Medical Assistant preferred.
  • Utilization Mgmt / Case Mgmt Support Services knowledge, Managed Care

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $67,725 - $106,214 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

About Us

Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Job Type: Full Time Posting Date: 01/16/2025

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