Training Specialist-Salesforce (Remote)
Molina Healthcare United States; Owensboro, KY; Louisville, KY Job ID 2028054Job Description
Job Summary
The Training Specialist is responsible for supporting various Training initatives. Utilizes strong organizational skills, project management skills, and experience facilitating in-person and virtual training sessions. Salesforce expertise required.
Knowledge/Skills/Abilities
- Oversee the learning management system (LMS) and serve as the primary administrator by providing assistance with scheduling, training deployment, class enrollment, reporting, and system optimization
- Provide help desk support by troubleshooting and responding to requests and questions, correcting systems problems, and following up to ensure satisfactory resolution to systems-related issues in a timely manner
- Manage program logistics and coordination for all major Training initiatives
- Maintain a library of training materials and resources for accurate tracking and recall
- Collect and generate metrics on training consumption to evaluate learning effectiveness and to identify developmental opportunities
- Prepare reports and analysis, including ad-hoc reports monthly to uncover areas for improvements and innovation
- Continuously seek and support new approaches, practices and processes to improve the efficiency of training services offered
- Facilitate scheduled in-person and virtual training sessions
- Customer-focused when assisting employees with their LMS / training program questions and requests
Job Qualifications
REQUIRED EDUCATION:
Bachelor’s Degree or equivalent, or previous applicable work experience in lieu of degree
REQUIRED EXPERIENCE:
- 1 - 3 years related experience
- Strong organizational and time management skills
- Ability to multi-task and meet project deadlines
- Attention to detail and self-proofing
- Ability to work under minimal supervision and has a high level of personal initiative
- Ability to build relationships
- Strong problem-solving mindset with the ability to syntehsize mulitpe opinions and feedback
- Proficient in database management and record keeping
- Strong oral, written, listening and presentation skills
- Able to demonstrate a high level of confidentiality
- Resourceful and creative with problem solving
- Salesforce Certification
PREFERRED EXPERIENCE:
- 1 years of training coordination experience
- 2 years of LMS administration experience
- 1-2 years of facilitation experience
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
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Pay Range: $19.64 - $42.55 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
About Us
Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Job Type: Full Time Posting Date: 10/21/2024ABOUT OUR LOCATION
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