Intern

JOB SUMMARY

Medical Record Retrieval and HEDIS Gap Closure

The Provider Engagement Intern supports the Health Plan's Provider Engagement and Quality Improvement teams by conducting onsite medical record retrieval at provider offices to support HEDIS® gap closure and quality improvement initiatives. The intern will work directly with provider practices to locate, review, and securely retrieve clinical documentation needed to validate completion of targeted HEDIS services, with a primary focus on high-priority and triple-weighted measures, including,  CIS – Childhood Immunization Status, IMA – Immunizations for Adolescents, BPD – Blood Pressure Control for Patients with Diabetes – CBP-Controlling High Blood Pressure and additional HEDIS measures may be assigned based on Health Plan performance priorities and quality improvement needs. The intern serves as an extension of the Provider Engagement team in the field and will help strengthen relationships with provider offices while supporting timely and accurate collection of medical records needed to close identified quality gaps.

KNOWLEDGE, SKILLS & ABILITIES

• Work from Health Plan-provided member and gap lists to locate appropriate clinical documentation within the provider's medical record system.
• Travel to assign primary care, pediatric, and other provider offices to retrieve medical records for members with identified HEDIS gaps.
• Retrieve and review records for completeness and Identify documentation that may potentially satisfy an open gap and submit records through the Health Plan’s established secure           
• Strong organizational and time-management skills, as well as professional communication and interpersonal skills.
• Comfortable interacting with physician practices and provider office staff, Ability to maintain confidentiality when working with sensitive health information.
• Basic proficiency with Microsoft Office applications, Ability to learn medical terminology, HEDIS measures, and medical record documentation requirements.
• Ability to work independently while traveling between assigned provider locations and maintain strict confidentiality of member information and medical records.

Preferred Experience

REQUIRED EDUCATION:

Pay Range: $8.79 - $18.05 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

About Us

Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Remote positions are U.S.-based only. Candidates must reside and be authorized to work in the United States. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.