Job Description

Job Summary

Molina Healthcare Services (HCS) works with members, providers and multidisciplinary team members to assess, facilitate, plan and coordinate an integrated delivery of care across the continuum, including behavioral health and long-term care, for members with high need potential.  HCS staff work to ensure that patients progress toward desired outcomes with quality care that is medically appropriate and cost-effective based on the severity of illness and the site of service.

This position will support our Senior Whole Health business. Senior Whole Health by Molina Healthcare (“SWH”) is a community-based health care organization with national operations support delivering government funded health plans for members who reside in Massachusetts. We are looking for Case Managers with a MA LICSW, LMFT, or RN (with Psych background) licensure. Candidates with a background supporting mental health, substance use, and Home-based experience are highly preferred. Bilingual candidates that speak Spanish are encouraged to apply to support our diverse communities!

Remote position with Field Travel to member’s home and/or community.

Hours: Monday - Friday 8:00 AM to 5:00 PM EST

Remote position with 20% travel in Hampden, Hampshire, and Worcester Counties.

MA LICSW, LMFT, LMHC, or RN (with Psych background) licensure required

Job Duties

• Completes clinical assessments of members per regulated timelines and determines who may qualify for case management based on clinical judgment, changes in member's health or psychosocial wellness, and triggers from the assessment.

• Develops and implements a case management plan in collaboration with the member, caregiver, physician and/or other appropriate healthcare professionals and member's support network to address the member needs and goals.

• Conducts telephonic, one face-to-face or home visit per month as required.  

• Performs ongoing monitoring of the care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly.

• Maintains ongoing member case load for regular outreach and management. 

• Promotes integration of services for members including behavioral health care and long-term services and supports to enhance the continuity of care for Molina members.

• Refer members, as appropriate, to Molina wellness programs.

• Facilitates interdisciplinary care team meetings and informal ICT collaboration.

• Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts.

• Assesses for barriers to care, provides care coordination and assistance to member to address concerns.

• Collaborates with RN case managers/supervisors as needed or required

• Case managers in Behavioral Health and Social Science fields may provide consultation, resources and recommendations to peers as needed

• Local travel of up to 40% may be required, depending on the complexity level of the assigned members, particular state-specific regulations, or whether the Case Manager position is located within Molina’s Central Programs unit.

Job Qualifications

REQUIRED EDUCATION:

Graduate from an Accredited School of Nursing Vocational Nurse (LVN) or Licensed Practical Nurse (LPN) Program OR bachelor’s or master’s Degree (preferably in a social science, psychology, gerontology, public health or social work or related field.

REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES:

• 2+ years in case management, disease management, managed care or medical or behavioral health settings.
• Experience with working with persons with severe and persistent mental health concerns to include substance use disorder
• 2+ years with discharge planning coordination from different care settings
• Excellent communication skills, both verbal and written.
• Minimum of 1-3 years data entry skills and minimum 1+ years’ experience utilizing a clinical platform.  
• Knowledge and experience with coordination specific to behavioral health “whole person” care principles
• Knowledge and experience managing chronic health conditions.
• Min 2+ years’ experience with Microsoft applications: PowerPoint, Excel, Word
• 2+ years’ experience using a Clinical documentation software/platform

REQUIRED LICENSE, CERTIFICATION, ASSOCIATION:

• Master’s level behavioral health therapist, to include any of the following:
• Licensed Independent Clinical Social Worker (LCSW), Licensed Mental Health Counselor ( LMFT)
• License must be active, unrestricted and in good standing.
• Must have valid driver’s license with good driving record and be able to drive within applicable state or locality with reliable transportation.

PREFERRED EXPERIENCE:

• 3+ years in behavioral health case management, disease management, managed care settings.
• Field-based case management or home health experience.

PREFERRED LICENSE, CERTIFICATION, ASSOCIATION:

• Certified Case Manager (CCM),

PHYSICAL DEMANDS:

Working environment is generally favorable and lighting and temperature are adequate. Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. Must have the ability to sit for long periods.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $27.61 - $53.83 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

About Us

Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.