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Care Connections Member Advocate Representative - Must Be Bilingual in (Spanish, Cantonese, Russian, Tagalog) - Pacific Time Zone Hours
Molina Healthcare Las Vegas, Nevada; Fresno, California; Nevada; San Francisco, California; Long Beach, California; San Diego, California; California; Los Angeles, California; Henderson, Nevada; Carson City, Nevada; Boulder City, Nevada; Reno, Nevada; New Mexico; Washington; Iowa; Nebraska; New York; Bellevue, Washington; Sioux City, Iowa; Green Bay, Wisconsin; Provo, Utah; Milwaukee, Wisconsin; Davenport, Iowa; Dallas, Texas; Warren, Michigan; Atlanta, Georgia; Albany, New York; Austin, Texas; Georgia; Covington, Kentucky; Orem, Utah; Idaho Falls, Idaho; Buffalo, New York; Mesa, Arizona; Fort Worth, Texas; Columbus, Ohio; Tucson, Arizona; Cedar Rapids, Iowa; Spokane, Washington; Florida; Lincoln, Nebraska; Tacoma, Washington; St. Petersburg, Florida; Orlando, Florida; Scottsdale, Arizona; Ann Arbor, Michigan; Racine, Wisconsin; Grand Rapids, Michigan; Des Moines, Iowa; Detroit, Michigan; Dayton, Ohio; Layton, Utah; Roswell, New Mexico; Grand Island, Nebraska; Michigan; Utah; Boise, Idaho; Vancouver, Washington; Iowa City, Iowa; San Antonio, Texas; Santa Fe, New Mexico; Las Cruces, New Mexico; Cincinnati, Ohio; Rio Rancho, New Mexico; Ohio; Idaho; Caldwell, Idaho; Owensboro, Kentucky; West Valley City, Utah; Nampa, Idaho; Akron, Ohio; Jacksonville, Florida; Salt Lake City, Utah; Lexington-Fayette, Kentucky; Rochester, New York; Miami, Florida; Yonkers, New York; Kentucky; Wisconsin; Bowling Green, Kentucky; Phoenix, Arizona; Macon, Georgia; Cleveland, Ohio; Syracuse, New York; Sterling Heights, Michigan; Kenosha, Wisconsin; Kearney, Nebraska; Augusta, Georgia; Texas; Bellevue, Nebraska; Savannah, Georgia; Omaha, Nebraska; Albuquerque, New Mexico; Madison, Wisconsin; Meridian, Idaho; Chandler, Arizona; Tampa, Florida; Louisville, Kentucky; Columbus, Georgia; Houston, Texas; Everett, Washington Job ID 2033620
Job Summary
Makes outbound calls to members, completes assigned hand-dial lists, and provides proactive member support, information, and assistance. Adheres to member interaction departmental standards, call quality, and documentation requirements.
Job Duties
- Schedules high-quality member appointments daily to meet departmental goals.
- Completes assigned hand-dial lists and member research requirements with accuracy and efficiency.
- Provides basic support and guidance to members with empathy and professionalism.
- Participates in ongoing training sessions to enhance service quality and knowledge.
Job Qualifications
REQUIRED QUALIFICATIONS:
- At least 1 year experience in a healthcare service environment, or equivalent combination of relevant education and experience.
- High attention to detail and ability to follow member interaction scripting.
- Flexible and adaptive to changing priorities and workflows.
- Compassionate and service oriented.
- Bilingual (English and at least one additional language, as required).
- Strong verbal and written communication skills.
PREFERRED QUALIFICATIONS:
- Healthcare administrative support experience in roles such as Medical Office Assistant, Patient Services Representative, Medical Receptionist, Front Desk Coordinator, or Scheduler.
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $21.16 - $31.71 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
About Us
Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Job Type Full Time Posting Date 09/12/2025Job Alerts
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