Specialist, Community Engagement Medicare

JOB DESCRIPTION

Job Summary

Responsible for increasing membership through direct sales and marketing of Molina Medicare products to dual eligible, Medicare-Medicaid recipients within approved market areas to achieve stated revenue, profitability, and retention goals, while following ethical sales practices and adhering to established policies and procedures. Works collaboratively with key departments across the enterprise to improve product and brand awareness. Utilizes market research and analysis as well as current products and services to increase customer and community engagement.

KNOWLEDGE/SKILLS/ABILITIES

• Demonstrate ability in business-to-business (B2B) sales and relationship building
• Develop sales strategies to procure referrals and other self-generated leads to meet sales and event targets through active participation in community events and targeted community outreach to group associations, community centers, senior centers, senior residences, and other potential marketing sites.
• Generate leads from referrals and local-tactical research and prospecting.
• Schedule individual meetings and group presentations from assigned/self-generated leads.
• Achieve/Exceed monthly enrollment or presentation/event targets.
• Conduct presentations/events with potential customers, caregivers and/or decision makers on behalf of the beneficiary. Customize sales presentations and develop sales skills to increase effectiveness in establishing rapport, assessing individual needs, and communicating product features and differences.
• Enroll eligible individuals in Molina Medicare products accurately and thoroughly complete and submit required enrollment documentation, consistent with Medicare requirements and enrollment guidelines.  Assist the prospect in completion of the enrollment application. Forward completed applications to appropriate administrative contact within 48 hours of sale.
• Ensure Medicare beneficiaries accurately understand the product choices available to them, the enrollment process (eligibility requirements, Medicare review/approval of their enrollment application, timing of ID card receipt, etc.) and the service contacts and process.
• Track all marketing and sales activities, as well as update and maintain sales prospects, leads, and events daily, weekly, and monthly results in SalesForce.com or other tracking systems.
• Work closely with local health plan leadership and department, as well as Regional Sales Directors to identify and educate potential members, participate in provider
• promotional activities, and cultivate community partnerships
• Bachelor’s Degree or equivalent work experience High School Diploma/GED/AA Degree

REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES:

2+ years Medicare, Medicaid, managed care or other health/insurance related sales experience

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $41,264 - $80,464.96 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

About Us

Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.