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ATTENTION JOB SEEKERS AND MOLINA APPLICANTS: FRAUD ALERT

Be aware that third parties posing as Molina Healthcare may be soliciting money from job seekers and extending offers to candidates who have not interviewed. Molina does not engage in these type of practices. If you have received an offer and have not been engaging with Molina Healthcare in an interview process, reach out to erc@molinahealthcare.com to validate the legitimacy of your offer. Please note that Molina has reported this activity to the appropriate law enforcement agencies for further investigation. If you feel you’ve been victimized, please report it to local law enforcement.

Supv, Inside Sales (Telesales)-Remote

Molina Healthcare Everett, Washington; Albany, New York; Orem, Utah; Provo, Utah; Bellevue, Washington; Madison, Wisconsin; Tampa, Florida; Iowa City, Iowa; Idaho; Kentucky; Grand Rapids, Michigan; Ohio; San Antonio, Texas; Spokane, Washington; Orlando, Florida; Macon, Georgia; Augusta, Georgia; Des Moines, Iowa; Green Bay, Wisconsin; Kenosha, Wisconsin; Milwaukee, Wisconsin; Chandler, Arizona; Caldwell, Idaho; Covington, Kentucky; Kearney, Nebraska; Rio Rancho, New Mexico; Houston, Texas; Dallas, Texas; Seattle, Washington; Vancouver, Washington; Tacoma, Washington; Florida; Atlanta, Georgia; Iowa; Nampa, Idaho; Owensboro, Kentucky; Nebraska; Grand Island, Nebraska; New York, New York; Syracuse, New York; Rochester, New York; New York; Columbus, Ohio; Utah; St. Petersburg, Florida; Savannah, Georgia; Cedar Rapids, Iowa; Lexington-Fayette, Kentucky; Detroit, Michigan; Roswell, New Mexico; Santa Fe, New Mexico; Buffalo, New York; Dayton, Ohio; Akron, Ohio; Austin, Texas; Racine, Wisconsin; Phoenix, Arizona; Scottsdale, Arizona; Miami, Florida; Davenport, Iowa; Boise, Idaho; Bowling Green, Kentucky; Omaha, Nebraska; New Mexico; Fort Worth, Texas; Salt Lake City, Utah; Layton, Utah; Washington; Columbus, Georgia; Sioux City, Iowa; Idaho Falls, Idaho; Meridian, Idaho; Michigan; Sterling Heights, Michigan; Warren, Michigan; Bellevue, Nebraska; Lincoln, Nebraska; Albuquerque, New Mexico; Las Cruces, New Mexico; Cincinnati, Ohio; Cleveland, Ohio; Texas; West Valley City, Utah; Wisconsin; Tucson, Arizona; Mesa, Arizona; Jacksonville, Florida; Georgia; Louisville, Kentucky; Ann Arbor, Michigan; Yonkers, New York Job ID 2030978
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JOB DESCRIPTION

Job Summary

Responsible for day-to-day operations regarding all functions that are performed by the Medicare Inside Sales Team. Other responsibilities for this position include but are not limited to training new employees, monitoring and coaching the staff, coordinating work schedules, assigning workloads, and interacting with other Molina departments. Responsible for maintaining, monitoring, and publishing department standards to comply with all external entities. Also responsible for publishing and producing standard performance reports on a regular basis and assists with other projects as assigned.

KNOWLEDGE/SKILLS/ABILITIES

  • Supervise and lead Medicare Inside Sales Team.
  • Delegate and prioritize task assignments.
  • Monitor and record daily, weekly, and monthly production and quality for Medicare Inside Sales Team.
  • Investigate issues that require supervisor or manager level intervention.
  • Assist Inside Sales staff with resolving issues that are reported by prospective members and other departments.
  • Interact with internal and external departments and entities as appropriate to resolve issues.
  • Assist senior level leadership with implementing the overall Medicare and Sales strategy.
  • Create and publish applicable departmental reports to external and internal departments.
  • Escalate issues as appropriate.
  • Licensed in Life and Health

JOB QUALIFICATIONS

Required Education

High School Diploma or equivalent GED

Required Experience

  • Prior successful inside telesales experience.
  • Prior experience with SalesForce.com and Microsoft Office.
  • 3 - 5 years Customer service experience.
  • 1 - 2 years Call Center experience.

Preferred Education

Bachelor's Degree

Preferred Experience

1 - 2 years of supervisory experience preferred or 1 - 2 years in the role of team lead.

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

#PJCorp

#LI-AC1

Pay Range: $77,969 - $96,558 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

About Us

Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Job Type: Full Time Posting Date: 03/27/2025

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