Rep, MTM Pharmacy Services I
Molina Healthcare Everett, Washington; Albany, New York; Utah; Wisconsin; New Mexico; Florida; Kentucky; New York; Michigan; Ohio; Georgia; Idaho; Washington; Iowa; Nebraska; Texas; Atlanta, Georgia; Miami, Florida; Covington, Kentucky; Cedar Rapids, Iowa; Cincinnati, Ohio; Augusta, Georgia; Caldwell, Idaho; Meridian, Idaho; Rochester, New York; Las Cruces, New Mexico; Bellevue, Nebraska; Omaha, Nebraska; Des Moines, Iowa; Dayton, Ohio; Columbus, Ohio; Savannah, Georgia; Green Bay, Wisconsin; Racine, Wisconsin; Warren, Michigan; Orlando, Florida; Spokane, Washington; Phoenix, Arizona; Idaho Falls, Idaho; San Antonio, Texas; Roswell, New Mexico; Bowling Green, Kentucky; Kearney, Nebraska; Columbus, Georgia; Ann Arbor, Michigan; Bellevue, Washington; Provo, Utah; Owensboro, Kentucky; Louisville, Kentucky; Sioux City, Iowa; Davenport, Iowa; Akron, Ohio; Cleveland, Ohio; Grand Rapids, Michigan; Sterling Heights, Michigan; Detroit, Michigan; Buffalo, New York; Santa Fe, New Mexico; New York, New York; Grand Island, Nebraska; Madison, Wisconsin; Kenosha, Wisconsin; Mesa, Arizona; Tucson, Arizona; Fort Worth, Texas; West Valley City, Utah; Lincoln, Nebraska; Macon, Georgia; Milwaukee, Wisconsin; Yonkers, New York; Vancouver, Washington; Tampa, Florida; Austin, Texas; Orem, Utah; Boise, Idaho; Nampa, Idaho; Syracuse, New York; Tacoma, Washington; Seattle, Washington; St. Petersburg, Florida; Jacksonville, Florida; Chandler, Arizona; Scottsdale, Arizona; Dallas, Texas; Houston, Texas; Albuquerque, New Mexico; Rio Rancho, New Mexico; Layton, Utah; Salt Lake City, Utah; Lexington-Fayette, Kentucky; Iowa City, Iowa Job ID 2031313
Job Summary
Molina Pharmacy Services/Management staff work to ensure that Molina members, providers, and pharmacies have access to all medically necessary prescription drugs and those drugs are used in a cost-effective, safe manner.  These jobs are responsible for creating, operating, and monitoring Molina Health Plan’s pharmacy benefit programs in accordance with all federal and state laws.
The MTM Pharmacy Service Representative is responsible for performing outreach attempts and handle inbound calls for our Molina Healthcare members. Duties include, but are not limited to, transferring members to internal departments for medication reviews, scheduling appointments, and acting as a liaison between other departments.
Job Duties
- Handles and records inbound/outbound pharmacy calls in required systems from members, providers, Â pharmacists, pharmacies, and technicians to meet departmental and CMS standards.Â
- Enforce HIPAA compliance standards and regulations while maintaining guidelines and other necessary information for our providers, members, technicians and pharmacists.
- Provides clerical services and support to the pharmacist and technicians staff with day-to-day operations as delegated.
- Follow policies and procedures for appropriate call resolution or transfer to internal departments as required
- Utilize appropriate resources to ensure members contact information is current and up to date.
- Effectively communicate general Medicare and Medicaid plan benefits to existing members.
- Interact with appropriate primary care providers to ensure patient registry is current and accurate.
- Support pharmacists with completion of comprehensive medication reviews through pre-work up to case preparation.
- Proactively identify ways to improve member relations.
Job Qualifications
REQUIRED EDUCATION:
High School Diploma or equivalency
REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES:
- 1-3 years of call center or customer service experience
- Excellent customer service skills
- Ability to work independently when assigned special projects, such as pill box requests, CM referrals, OTC requests, etc.
- Strong verbal and written skills and excellent phone etiquette
- Ability to multi-task applications while speaking with members
- Proficient in using Microsoft Office programs (Word, Excel, MS Teams, and Outlook)
PREFERRED EDUCATION:
Associate's Degree
PREFERRED EXPERIENCE:
3-5 years; healthcare industry experience preferred
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $21.16 - $28.82 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
About Us
Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Job Type: Full Time Posting Date: 05/27/2025ABOUT OUR LOCATION
View Map- Field Family Nurse Practitioner (Harrison, MI) Harrison Michigan, Georgia, Nebraska, Washington, Wisconsin, Idaho, New York, Florida, New Mexico, Ohio, Kentucky, Texas, Utah, Arizona, Iowa, Michigan 05/13/2025
- National Contracting Director Albany New York, Everett Washington, Seattle Washington, New York New York, Grand Rapids Michigan, Grand Island Nebraska, Lincoln Nebraska, Rio Rancho New Mexico, Austin Texas, Tucson Arizona, Des Moines Iowa, Sioux City Iowa, Caldwell Idaho, Lexington-Fayette Kentucky, Michigan, Nebraska, Omaha Nebraska, Albuquerque New Mexico, Orem Utah, Provo Utah, Bellevue Washington, Spokane Washington, Green Bay Wisconsin, Kenosha Wisconsin, Mesa Arizona, St. Petersburg Florida, Atlanta Georgia, Idaho, Owensboro Kentucky, Warren Michigan, Kearney Nebraska, New Mexico, Syracuse New York, Dallas Texas, Houston Texas, Orlando Florida, Cedar Rapids Iowa, Ann Arbor Michigan, Buffalo New York, New York, Vancouver Washington, Georgia, Savannah Georgia, Macon Georgia, Davenport Iowa, Idaho Falls Idaho, Louisville Kentucky, Bowling Green Kentucky, Cleveland Ohio, Dayton Ohio, Columbus Ohio, Texas, Layton Utah, Racine Wisconsin, Kentucky, Bellevue Nebraska, Yonkers New York, Akron Ohio, Ohio, Madison Wisconsin, Scottsdale Arizona, Phoenix Arizona, Jacksonville Florida, Florida, Augusta Georgia, Meridian Idaho, Covington Kentucky, Santa Fe New Mexico, Las Cruces New Mexico, Rochester New York, San Antonio Texas, Tacoma Washington, Washington, Chandler Arizona, Miami Florida, Tampa Florida, Columbus Georgia, Iowa City Iowa, Boise Idaho, Detroit Michigan, Sterling Heights Michigan, Roswell New Mexico, Cincinnati Ohio, Fort Worth Texas, Salt Lake City Utah, Utah, West Valley City Utah, Milwaukee Wisconsin, Wisconsin, Iowa, Nampa Idaho 02/27/2025
- Hospice Oversight Care Manager (RN) California Burbank California, Glendale California, Simi Valley California, Santa Monica California, Compton California, Carson California, Irvine California, San Francisco California, Sacramento California, Torrance California, Huntington Beach California, Corona California, Temecula California, Apple Valley California, San Jose California, San Diego California, Fresno California, San Bernardino California, Riverside California, Long Beach California, Los Angeles California 02/11/2025
- Assoc Processor, Payables Albany New York, Everett Washington, Texas, Georgia, Idaho, New Mexico, Ohio, Iowa, Michigan, Wisconsin, Kentucky, Washington, Florida, New York, Utah, Nebraska, Racine Wisconsin, Boise Idaho, Ann Arbor Michigan, Spokane Washington, St. Petersburg Florida, Phoenix Arizona, Houston Texas, Cedar Rapids Iowa, Atlanta Georgia, Caldwell Idaho, Seattle Washington, Yonkers New York, New York New York, Covington Kentucky, Tucson Arizona, Scottsdale Arizona, San Antonio Texas, Santa Fe New Mexico, Augusta Georgia, Rochester New York, Owensboro Kentucky, Lincoln Nebraska, Kearney Nebraska, Rio Rancho New Mexico, Bellevue Washington, Tampa Florida, Lexington-Fayette Kentucky, Idaho Falls Idaho, Chandler Arizona, Omaha Nebraska, Iowa City Iowa, Grand Island Nebraska, Cincinnati Ohio, Savannah Georgia, Columbus Georgia, West Valley City Utah, Grand Rapids Michigan, Sterling Heights Michigan, Miami Florida, Mesa Arizona, Nampa Idaho, Des Moines Iowa, Columbus Ohio, Green Bay Wisconsin, Roswell New Mexico, Tacoma Washington, Syracuse New York, Austin Texas, Bellevue Nebraska, Madison Wisconsin, Milwaukee Wisconsin, Orem Utah, Meridian Idaho, Fort Worth Texas, Albuquerque New Mexico, Louisville Kentucky, Dayton Ohio, Macon Georgia, Kenosha Wisconsin, Las Cruces New Mexico, Layton Utah, Salt Lake City Utah, Provo Utah, Warren Michigan, Detroit Michigan, Vancouver Washington, Jacksonville Florida, Orlando Florida, Buffalo New York, Bowling Green Kentucky, Dallas Texas, Sioux City Iowa, Davenport Iowa, Akron Ohio, Cleveland Ohio 05/27/2025
No recently viewed jobs.
View All JobsNo saved jobs.
View All Jobs