Rep, MTM Pharmacy Services I (Bilingual) (Remote)
Molina Healthcare Everett, Washington; Albany, New York; Utah; Wisconsin; New Mexico; Florida; Kentucky; New York; Michigan; Ohio; Georgia; Idaho; Washington; Iowa; Nebraska; Texas; Atlanta, Georgia; Miami, Florida; Covington, Kentucky; Cedar Rapids, Iowa; Cincinnati, Ohio; Augusta, Georgia; Caldwell, Idaho; Meridian, Idaho; Rochester, New York; Las Cruces, New Mexico; Bellevue, Nebraska; Omaha, Nebraska; Des Moines, Iowa; Dayton, Ohio; Columbus, Ohio; Savannah, Georgia; Green Bay, Wisconsin; Racine, Wisconsin; Warren, Michigan; Orlando, Florida; Spokane, Washington; Phoenix, Arizona; Idaho Falls, Idaho; San Antonio, Texas; Roswell, New Mexico; Bowling Green, Kentucky; Kearney, Nebraska; Columbus, Georgia; Ann Arbor, Michigan; Bellevue, Washington; Provo, Utah; Owensboro, Kentucky; Louisville, Kentucky; Sioux City, Iowa; Davenport, Iowa; Akron, Ohio; Cleveland, Ohio; Grand Rapids, Michigan; Sterling Heights, Michigan; Detroit, Michigan; Buffalo, New York; Santa Fe, New Mexico; New York, New York; Grand Island, Nebraska; Madison, Wisconsin; Kenosha, Wisconsin; Mesa, Arizona; Tucson, Arizona; Fort Worth, Texas; West Valley City, Utah; Lincoln, Nebraska; Macon, Georgia; Milwaukee, Wisconsin; Yonkers, New York; Vancouver, Washington; Tampa, Florida; Austin, Texas; Orem, Utah; Boise, Idaho; Nampa, Idaho; Syracuse, New York; Tacoma, Washington; Seattle, Washington; St. Petersburg, Florida; Jacksonville, Florida; Chandler, Arizona; Scottsdale, Arizona; Dallas, Texas; Houston, Texas; Albuquerque, New Mexico; Rio Rancho, New Mexico; Layton, Utah; Salt Lake City, Utah; Lexington-Fayette, Kentucky; Iowa City, Iowa Job ID 2031313
Job Summary
Molina Pharmacy Services/Management staff work to ensure that Molina members, providers, and pharmacies have access to all medically necessary prescription drugs and those drugs are used in a cost-effective, safe manner.  These jobs are responsible for creating, operating, and monitoring Molina Health Plan’s pharmacy benefit programs in accordance with all federal and state laws.
The MTM Pharmacy Service Representative is responsible for performing outreach attempts and handle inbound calls for our Molina Healthcare members. Duties include, but are not limited to, transferring members to internal departments for medication reviews, scheduling appointments, and acting as a liaison between other departments.
Job Duties
- Handles and records inbound/outbound pharmacy calls in required systems from members, providers, Â pharmacists, pharmacies, and technicians to meet departmental and CMS standards.Â
- Enforce HIPAA compliance standards and regulations while maintaining guidelines and other necessary information for our providers, members, technicians and pharmacists.
- Provides clerical services and support to the pharmacist and technicians staff with day-to-day operations as delegated.
- Follow policies and procedures for appropriate call resolution or transfer to internal departments as required
- Utilize appropriate resources to ensure members contact information is current and up to date.
- Effectively communicate general Medicare and Medicaid plan benefits to existing members.
- Interact with appropriate primary care providers to ensure patient registry is current and accurate.
- Support pharmacists with completion of comprehensive medication reviews through pre-work up to case preparation.
- Proactively identify ways to improve member relations.
Job Qualifications
REQUIRED EDUCATION:
High School Diploma or equivalency
REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES:
- 1-3 years of call center or customer service experience
- Excellent customer service skills
- Ability to work independently when assigned special projects, such as pill box requests, CM referrals, OTC requests, etc.
- Strong verbal and written skills and excellent phone etiquette
- Ability to multi-task applications while speaking with members
- Proficient in using Microsoft Office programs (Word, Excel, MS Teams, and Outlook)
PREFERRED EDUCATION:
Associate's Degree
PREFERRED EXPERIENCE:
3-5 years; healthcare industry experience preferred
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $16.63 - $24.02 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
About Us
Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Job Type: Full Time Posting Date: 05/27/2025ABOUT OUR LOCATION
View Map- Digital Communications & Channels Manager Madison Wisconsin, Provo Utah, Columbus Ohio, Columbus Georgia, Boise Idaho, West Valley City Utah, Lincoln Nebraska, Covington Kentucky, Spokane Washington, Tacoma Washington, St. Petersburg Florida, Racine Wisconsin, Ohio, San Antonio Texas, Dallas Texas, Nampa Idaho, Jacksonville Florida, Layton Utah, Austin Texas, Yonkers New York, Cleveland Ohio, Louisville Kentucky, Rio Rancho New Mexico, Vancouver Washington, Roswell New Mexico, Albany New York, Iowa City Iowa, Dayton Ohio, Atlanta Georgia, Meridian Idaho, Cincinnati Ohio, Bellevue Washington, Las Cruces New Mexico, Kearney Nebraska, Cedar Rapids Iowa, Everett Washington, Omaha Nebraska, Iowa, Ann Arbor Michigan, Miami Florida, Chandler Arizona, Kenosha Wisconsin, Syracuse New York, Fort Worth Texas, Scottsdale Arizona, Washington, Texas, Wisconsin, Nebraska, Akron Ohio, Warren Michigan, Tampa Florida, Grand Island Nebraska, Lexington-Fayette Kentucky, Rochester New York, Mesa Arizona, Phoenix Arizona, Bellevue Nebraska, Des Moines Iowa, Caldwell Idaho, Buffalo New York, Savannah Georgia, Sioux City Iowa, Georgia, Sterling Heights Michigan, Augusta Georgia, Detroit Michigan, Santa Fe New Mexico, Milwaukee Wisconsin, Kentucky, Michigan, Idaho, New York, Florida, Davenport Iowa, Bowling Green Kentucky, Macon Georgia, Orem Utah, Albuquerque New Mexico, Owensboro Kentucky, Houston Texas, Tucson Arizona, Green Bay Wisconsin, New Mexico, Utah, Salt Lake City Utah, Orlando Florida, Idaho Falls Idaho, Grand Rapids Michigan 06/05/2025
- Program Manager (Remote - Must Reside in California) San Francisco California, Los Angeles California, San Jose California, San Diego California, Sacramento California 05/09/2025
- Pharmacy Technician (Bilingual in Mandarin/Cantonese Preferred) Remote PST hours West Valley City Utah, Idaho, Racine Wisconsin, Iowa City Iowa, Madison Wisconsin, Grand Rapids Michigan, Sterling Heights Michigan, Kenosha Wisconsin, Rochester New York, Sioux City Iowa, Texas, Savannah Georgia, Nebraska, Omaha Nebraska, Georgia, Jacksonville Florida, Cleveland Ohio, Las Cruces New Mexico, Salt Lake City Utah, Lexington-Fayette Kentucky, Warren Michigan, Layton Utah, Kearney Nebraska, Phoenix Arizona, Detroit Michigan, Santa Fe New Mexico, Dallas Texas, Macon Georgia, Chandler Arizona, Everett Washington, Caldwell Idaho, Iowa, Mesa Arizona, Davenport Iowa, Roswell New Mexico, Dayton Ohio, Albuquerque New Mexico, Buffalo New York, Tampa Florida, Rio Rancho New Mexico, Cedar Rapids Iowa, Provo Utah, Lincoln Nebraska, Boise Idaho, Wisconsin, Ann Arbor Michigan, Akron Ohio, Cincinnati Ohio, Fort Worth Texas, Des Moines Iowa, Vancouver Washington, Covington Kentucky, Kentucky, New York, Miami Florida, Idaho Falls Idaho, Milwaukee Wisconsin, Scottsdale Arizona, Bellevue Washington, Nampa Idaho, Ohio, Utah, Bowling Green Kentucky, Orem Utah, Augusta Georgia, Orlando Florida, Grand Island Nebraska, Houston Texas, Albany New York, Bellevue Nebraska, Washington, San Antonio Texas, Syracuse New York, Louisville Kentucky, Atlanta Georgia, Green Bay Wisconsin, Owensboro Kentucky, New Mexico, Florida, Michigan, St. Petersburg Florida, Meridian Idaho, Columbus Ohio, Columbus Georgia, Tucson Arizona, Yonkers New York, Spokane Washington, Austin Texas, Tacoma Washington 06/04/2025
- Field Family Nurse Practitioner (Fresno, CA) PART TIME Fresno California, Clovis California, Madera California, Kerman California, Selma California, Kingsburg California, Reedley California, Fowler California, Parlier California, Sanger California 06/04/2025
No recently viewed jobs.
View All JobsNo saved jobs.
View All Jobs