Molina Healthcare is hiring a Community Connector in or near Snohomish County. 

This position serves as a community-based member advocate and resource, using knowledge of the community and resources available to engage and assist members in managing their healthcare needs. This team also works with members who have been recently incarcerated or recently released.

You will collaborate with and support the Healthcare Services team by providing non-clinical duties in the field, to include meeting with members either face to face or via video call. 

This important and critical role empowers members by helping them navigate and maximize their health plan benefits and to get established back into the community. Assistance may include scheduling appointments with providers; arranging transportation for healthcare visits; getting prescriptions filled; and following up with members on missed appointments and more.

If you live in/near Snohomish County and have been in a community facing role or healthcare role or any position within the justice system, this role may be a fit for you. You must also enjoy being involved in your community while helping others obtain the support necessary to better manage their health and wellbeing. 
*Alternative work schedule may be available i.e.- 4, 10-hour shifts

This is a Field-Based position.  You can expect to be in the community meeting face to face with our members approximately 50% or more of the time (+/-).

Valid Driver’s License and Reliable transportation is required.  (Mileage is reimbursed)

Highly Qualified Candidates Will Have the Following Experience:

• Knowledge of community and community resources in and around the Everette area.
• Geographic knowledge of the area.
• Any type of knowledge of the criminal justice system
• Healthcare experience of any type. Social Work background is a plus!
• Great communication skills, both written and verbal. 
• Organized and able to work independently and also with a team. 

KNOWLEDGE/SKILLS/ABILITIES

• Molina Healthcare Services (HCS) works with members, providers, and multidisciplinary team members to assess, facilitate, plan and coordinate an integrated delivery of care across the continuum, including behavioral health and long-term care, for members with high need potential.  HCS staff work to ensure that patients progress toward desired outcomes with quality care that is medically appropriate and cost-effective based on the severity of illness and the site of service.
• Serves as a community-based member advocate and resource, using knowledge of the community and resources available to engage and assist vulnerable members in managing their healthcare needs.
• Collaborates with and supports the Healthcare Services team by providing non-clinical paraprofessional duties in the field, to include meeting with members in their homes, nursing homes, shelters, or doctor's offices, etc.
• Empowers members by helping them navigate and maximize their health plan benefits.
• Assistance may include scheduling appointments with providers; arranging transportation for healthcare visits; getting prescriptions filled; and following up with members on missed appointments.
• Assists members in accessing social services such as community-based resources for housing, food, employment, etc.
• Provides outreach to locate and/or provide support for disconnected members with special needs.
• Conducts research with available data to locate members Molina Healthcare has been unable to contact (e.g., reviewing internal databases, contacting member providers or caregivers, or travel to last known address or community resource locations such as homeless shelters, etc.)
• Participates in ongoing or project-based activities that may require extensive member outreach (telephonically and/or face-to-face).
• Guides members to maintain Medicaid eligibility and with other financial resources as appropriate.
• 50% +/- local travel may be required. Valid Drivers license and reliable transportation required.
• #LI-TR1

REQUIRED EDUCATION: HS Diploma/GED
PREFERRED EDUCATION: Associate degree in a health care related field (e.g., nutrition, counseling, social work).

REQUIRED EXPERIENCE:  Minimum 1 year experience working with underserved or special needs populations, with varied health, economic and educational circumstances. 

PREFERRED EXPERIENCE:

• Bilingual based on community need.
• Familiarity with healthcare systems a plus.
• Knowledge of community-specific culture.
• Experience with or knowledge of health care basics, community resources, social services, and/or health education

REQUIRED LICENSE, CERTIFICATION, ASSOCIATION: Must have valid driver’s license with good driving record and be able to drive within applicable state or locality with reliable transportation.

PREFERRED LICENSE, CERTIFICATION, ASSOCIATION:

• Current Community Health Worker (CHW) Certification preferred (for states other than Ohio and Florida, where it is required).
• Active and unrestricted Medical Assistant Certification
• Familiarity with the court system, legal process, corrections system in any way preferred

Key Words: : Community Connector, Nonclinical Case Manager, Care Manager, Community Engagement, Public Health, Healthcare, Health Care, Managed Care, MCO, Medicaid, Medicare, HEDIS, CAPHS, law enforcement, court, criminal justice, justice, judicial system, court reporter, bailiff, clerk, trial, jury, Court interpreter, courtroom, jail, jail system, prison, juvenile facility, juror, court services, juvenile justice system, policy, code enforcement, inmate, work-release, patrol, Corrections Deputies, corrections, support aid, courthouse, coordinator, deputy, sheriff, officer, family advocate, advocacy, health educator, liaison, promoter, outreach worker, peer counselor, patient navigator, health interpreter, public health aide, community lead, community advocate, nonprofit, non-profit, social worker, case worker, housing counselor, human service worker, Navigator, Assistor, managed care, MCO, member, market, screening, education, educating

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $20.29 - $36.77 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

About Us

Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.