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Manager, IT Services
Molina HealthcareAZ, United States; Arizona; Kearney, Nebraska; Provo, Utah; Vancouver, Washington; San Antonio, Texas; Lexington-Fayette, Kentucky; Warren, Michigan; Cincinnati, Ohio; Everett, Washington; Boise, Idaho; Roswell, New Mexico; Rochester, New York; Detroit, Michigan; Yonkers, New York; Milwaukee, Wisconsin; Iowa City, Iowa; Layton, Utah; Ohio; Buffalo, New York; Dallas, Texas; Meridian, Idaho; Tucson, Arizona; Bellevue, Nebraska; Miami, Florida; Savannah, Georgia; Lincoln, Nebraska; Nampa, Idaho; Grand Island, Nebraska; Scottsdale, Arizona; Michigan; Nebraska; Idaho; Louisville, Kentucky; Columbus, Ohio; Grand Rapids, Michigan; Sterling Heights, Michigan; Chandler, Arizona; Mesa, Arizona; Owensboro, Kentucky; Atlanta, Georgia; Spokane, Washington; Dayton, Ohio; New York; Georgia; Florida; Iowa; Des Moines, Iowa; Augusta, Georgia; West Valley City, Utah; Covington, Kentucky; Idaho Falls, Idaho; Jacksonville, Florida; Kentucky; Fort Worth, Texas; Las Cruces, New Mexico; Kenosha, Wisconsin; Albany, New York; Bellevue, Washington; Omaha, Nebraska; Davenport, Iowa; Racine, Wisconsin; Akron, Ohio; Bowling Green, Kentucky; Texas; Rio Rancho, New Mexico; Cleveland, Ohio; Albuquerque, New Mexico; Tampa, Florida; Caldwell, Idaho; Cedar Rapids, Iowa; Sioux City, Iowa; Macon, Georgia; Tacoma, Washington; Houston, Texas; Washington; Utah; Columbus, Georgia; Phoenix, Arizona; Madison, Wisconsin; Orlando, Florida; Green Bay, Wisconsin; St. Petersburg, Florida; Ann Arbor, Michigan; New Mexico; Wisconsin; Orem, Utah; Santa Fe, New Mexico; Syracuse, New York; Salt Lake City, Utah; Austin, Texas Job ID 2035567
JOB DESCRIPTION
Job Summary
Responsible for all information technology operations activities, including computer operations, data and operations support. Monitor budgets and expenses within department and accountable for meeting budget goals. Recommends input to policy principles and budget constraints. Provides expertise to departments regarding policies and procedures, problem resolution, and methods.
KNOWLEDGE/SKILLS/ABILITIES
- Analyzes, reviews and measures service level performance against agreed upon service level agreements (Service Level Agreements) with the business and operating-level agreements with service providers (internal and external).
- Works closely with the business and service providers to negotiate and agree on service level requirements off any proposed new services and changes to existing services.
- Works with the business and service providers to define the proper metrics and KPIs in evaluating service delivery quality and performance levels. Produces regular reports on service performance and achievement to stakeholders.
- Organizes and maintains the service level review process with the business and service providers. Initiates any actions required to maintain or improve service levels.
- Acts as a change agent to implement and manage quality improvement processes in service delivery management.
JOB QUALIFICATIONS
Required Education
Bachelor's Degree or equivalent combination of education and experience
Required Experience
5-7 years
Preferred Education
Graduate Degree or equivalent combination of education and experience
Preferred Experience
7-9 years
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
Pay Range: $80,412 - $188,164 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
About Us
Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Job Type Full Time Posting Date 01/16/2026Job Alerts
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