Skip to main content
Search Jobs

Let us search jobs for you based on the skills and experience listed in your LinkedIn profile.

Start Matching Jobs

Credentialing Clerk

Spokane, Washington Job ID 1904089
Apply Now

Job Description:

Clerks are responsible for entering credentialing information received from practitioners and providers into our credentialing database. Clerks work on a team that supports each other through various functions to ensure team goals are achieved.

Job Functions:

  • Complete data entry of applications in the credentialing database.
  • Maintain a high level of confidentiality with provider information.
  • Adhere to the department work schedule guidelines.
  • Review emailed list of assigned work and prioritize by file age.
  • If needed coordinate with team to assist with their files.
  • Team goal is for no files to be outside of 2 days sitting in waiting for data entry and CVO complete – WDE status, be always working to adhere to this.
  • Complete exporting of NPDBs 2x daily once at beginning of shift and once at end.
  • Always be focused on completing work with the utmost quality as low quality affects other members of our department.
  • Attend clerk huddles
  • Attend Credentialing Team Meeting, Quarterly All Staff, and Network Strategy Meeting.
  • Attend and be prepared with any questions for monthly coaching with Credentialing Supervisor.
  • Being cross trained in multiple clerk functions is essential to the team’s success.
  • Expected to perform in all functions and shift if needed to be flexible to incoming volumes.
  • Meet and exceed the performance expectations outlined below.
  • Maintain compliance with Credentialing Department behavioral/cultural expectations outlined below.

Communication Expectations:

  • Promptly communicate with a supervisor regarding any system slowness/outages.
  • Effectively communicate any process inconsistencies or barriers.
  • Ask questions if you do not understand the why behind everything you do. Ask until you understand.
  • After reviewing all provided training/reference materials, follow up with supervisor or trainer regarding questions on current duties or processes.
  • Notify supervisor if any additional training is needed to understand new or current processes
  • Escalate appropriately.

Behavioral/Culture Expectations:

  • Always assume positive intent. 
  • Conduct self in a professional manner at all times, maintain cooperative and effective workplace relationships.
  • Remain flexible & adapt quickly to change.
  • Support Molina Vision and Values
  • Our Vision: We envision a future where everyone receives quality healthcare.
  • Our Mission: Our mission is to provide quality healthcare to people receiving government assistance.
  • Our Values:
  • Caring – We care about those we serve and advocate on their behalf. We assume the best about people and listen so that we can learn.
  • Enthusiastic – We enthusiastically address problems and seek creative solutions.
  • Respectful – We respect each other and value ethical business practices.
  • Focused – We focus on our mission.
  • Thrifty – We are careful with scarce resources. Little things matter and the nickels add up.
  • Accountable – We are personally accountable for our actions and collaborate to get results.
  • Feedback – We strive to improve the organization and achieve meaningful change through feedback and coaching. Feedback is a gift.
  • One Molina – We are one organization. We are a team


Qualifications

Job Qualifications



Required Education
HS Diploma or GED
Required Experience
0-1 year
Preferred Education
Associate's Degree or equivalent combination of education and experience
Preferred Experience
1-3 years

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

ABOUT OUR LOCATION

View Map

Join Our Talent Community

Sign up to receive automatic notices when jobs that match your interests are posted.

Interested InSelect a job category and/or location, then click “Add” for each saved search. Finally, click “Sign Up” to create your job alert.

  • Administrative, Spokane, Washington, United StatesRemove

By uploading your resume you are not submitting an application for employment